Account issues
If login is stuck, TBAJEE Support fixes it by watching the screen in a video; password, OTP and device checks can be done in 2 minutes.
TBAJEE Support: Get quick help via video call
If you want help from Dhaka, TBAJEE Support is the easiest way: share screen on a video call to view account, login, and settings together.
Download APK View Help Center
Where TBAJEE Support is most useful
Document Review
In a new profile, whether the name and ID match can be seen live; if explained step by step, you won't upload incorrectly again.
Demo shown
Screen sharing is great for understanding new app features; in a 3-minute short demo, the menu, notifications and settings become clear.
Often, it's hard to explain in chat; with a video call, the problem becomes visible, so solutions come quickly; TBAJEE Help Center and TBAJEE Contact work together.
3 steps to book TBAJEE Contact
1
Send request
From the TBAJEE App or Help page, choose a time; enter name, phone number and subject to be queued by the team.
2
Start video call
Open the call link, enable camera and screen sharing; 720p feed stays clear even on slow networks.
3
Solution confirmed
Finally the team gives a short summary so later, whether in Dhaka or abroad, you remember exactly what you did.
From 5 PM to 11 PM, many call; users of bKash, Nagad and Rocket also get quick responses in this arcade.
Other contact channels
Chat Support
For quick questions, chat is good; small issues, app settings and login resets can be started in one message.
Help CenterCallback Request
If a long explanation is needed, request a callback; the team reviews the information first and replies within 10 minutes.
Login InstructionsEmail Summary
Emailing documents and screenshots is convenient; it keeps the whole conversation in one place, easier to find later.
Payment InformationMany users in Bangladesh contact from Dhaka, Chattogram and Sylhet; sending bKash or Nagad screenshots speeds verification.
Three common questions about TBAJEE Support
What can you see on a video call?
Account panel, login issues and the app menu can be shown; with screen sharing, 23 topics can be completed in one session.
What if my phone has slow
You can start with audio call only; later, if the network improves, turn on video and show step by step.
What should I have ready in advance?
Keep the registered number, screenshots and references for bKash or Rocket if needed; it speeds up verification.
If you need more details, view TBAJEE Help and TBAJEE Contact together; download APK from there and start directly.